What is responsible gaming and why does it matter?
Responsible Gaming means enjoying gaming in a way that keeps you in control at all times. The goal is to have fun without negatively impacting your finances, time, or mental well-being.
At 395bet, we believe gaming is a form of entertainment — it should never be a source of income or a way to solve financial problems. Every player should play within their means and avoid spending excessive time on gaming.
Many people in Bangladesh now see online gaming as a way to relax and have fun. But a small number can fall into uncontrolled gaming habits. 395bet provides multiple protection tools and guidelines to help you always play responsibly and with a clear head.
395bet Responsible Gaming Policy
At the core of our platform are a set of fundamental principles that keep every player's experience safe and enjoyable.
-
1
Transparency: We are fully transparent about every game's outcome, payout rates, and rules. No hidden terms.
-
2
Age Verification: A strict KYC process during registration ensures that every player is aged 18 or above.
-
3
Player autonomy: Deposit limits, time limits, and self-exclusion — all the controls are in your hands.
-
4
Proactive Support: If warning signs appear, our system automatically sends alerts and offers support.
-
5
Data protection: Your personal and financial information is stored with the highest level of security.
Protection Tools — At a Glance
395bet gives every player access to the following tools. They are completely free and can be activated at any time.
| Tool Name | Description | Time Limit | Status |
|---|---|---|---|
| Daily deposit limit | Set a maximum daily deposit amount | 24 hours | Active |
| Weekly Budget Limit | Weekly Total Spending Cap | 7 days | Active |
| Session Time Limit | Set a time limit for each gaming session | Custom | Optional |
| Temporary Break | Breaks from 1 day up to 6 weeks | 1–42 days | Optional |
| Self-Exclusion | Long-term account deactivation | 6 months – Permanent | Optional |
| Reality Check | Periodic reminders about your playing time and spending | Custom | Active |
How to Activate Self-Exclusion
If you feel gaming is having a negative impact on your life, Self-Exclusion is an effective step. It's easy to activate on 395bet.
-
1
Log in to your account and go to the "Account Settings" page.
-
2
"Responsible Gaming" Locate the option and click on it.
-
3
Choose your Self-Exclusion period: 6 months, 1 year, 5 years, or permanently.
-
4
Confirm. Your account will be locked for the specified period and login will not be possible during that time.
-
5
Contact Support If you run into any issue or need immediate assistance.
Check yourself
Answer the following questions honestly. If you answer "yes" to more than three, consider reaching out for help.
Are you playing beyond your budget?
Are you playing again and again trying to recover lost money?
Is gaming causing you to neglect your family or work?
Do you feel restless or stressed when you can't play?
Are you hiding how much you play or spend from your family?
Have you tried to stop gaming but couldn't?
Tips for Building Healthy Gaming Habits
Building responsible gaming habits is not as hard as it sounds. A few simple rules are all it takes to turn gaming into a healthy form of entertainment.
Set a spending limit before you start playing. Stick to it no matter how tempting it gets.
Set a time limit for each session. When the timer goes off, take a break and shift your focus to something else.
Don't play when you're angry, sad, or stressed. It's harder to make good decisions in that state.
Be open with your family about your gaming habits. Hiding it rarely leads anywhere good.
Never borrow money or dip into emergency funds to play. Only spend what you can comfortably afford to lose.
Losses are part of the game. Drop the idea of chasing them with more play. Wait for another day.
Protection of Minors
395bet is strictly for players aged 18 and above. We take firm measures to keep minors away from gaming.
Family Protection Tips
- Enable parental controls on any device that children or teenagers in your household use.
- Never share your 395bet login credentials with anyone.
- Use a password lock on your device.
- Turn off the "Save Password" option in your browser.
- Have open conversations with children about responsible gaming.
Support & Helplines
If you're struggling with gaming addiction or related issues, don't face it alone — help is available. Beyond 395bet's own support, professional assistance is also accessible.
395bet Live Support
Live chat support is available 24 hours a day, 7 days a week. Contact support to activate any responsible gaming tool.
Email Support
Email us at [email protected]. Responsible gaming requests are processed on a priority basis.
National Mental Health Helpline
Mental health support in Bangladesh — Kaan Pete Roi helpline: 01779-554391
Professional Advice
Consult a mental health professional to overcome gaming addiction.
Frequently Asked Questions (FAQ)
This platform is for players aged 18 and above only. Play responsibly.